Website Management

Your website shouldn’t be another thing on your to-do list.

From hosting and security to everyday updates and ongoing improvements, WebInke keeps your website healthy, current and working for your business.

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Having a website is easy. Taking care of one is another story.

More than website maintenance
Your website is connected to hosting, domains, email, analytics, forms, security, search engines and a growing list of other services. When something needs attention, you shouldn’t have to figure out which company to call or whether it’s “covered.”

WebInke gives you one place to go for help.
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Choose how involved you want us to be

Every WebInke plan covers the essentials. The difference is how much ongoing attention you’d like us to give your website.

Not sure which level you need? Most websites with occasional updates are perfectly suited for Web Care. If your website requires regular attention, ongoing changes or proactive management, we’ll help you determine whether Management or Growth makes more sense.

So what's actually included?

Every plan starts with a solid foundation. Whichever level you choose, WebInke takes care of the technical essentials behind your website.

  1. Managed hosting

    Fast, professionally managed hosting configured for your website.

  2. Backups & Recovery

    Automatic daily backups give us a recent recovery point if something goes wrong.

  3. Security

    Ongoing security monitoring helps us identify potential threats and respond quickly when something isn’t right.

  4. Software & Platform Maintenance

    We keep the technology powering your website current and check for problems after updates.

  5. Uptime Monitoring

    We’ll know when something goes offline and investigate problems that arise.

  6. Performance

    We monitor the health and performance of your website and address technical problems within our scope.

  7. Web Infrastructure

    SSL, DNS, caching, CDN and transactional email are managed as part of your web environment.

  8. Technical Troubleshooting

    When something within your managed website environment stops working, we’ll get things running again.

  9. Professional Software

    Where appropriate, WebInke-managed websites receive access to professional software and tools covered by our licenses.

Small changes shouldn’t require a new quote.

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Just send it over

  • Update some text
  • Replace an image
  • Add a team member
  • Change business hours
  • Replace a PDF
  • Publish your supplied blog post
  • Update existing content

Let’s talk about it

  • New pages
  • New functionality
  • Custom development
  • Integrations
  • Major redesigns
  • Bulk content changes
Web Care is perfect when these requests happen occasionally.
If they’re part of your regular workflow, Web Management is probably the better fit.

Management keeps things running. Growth keeps things moving.

Search Visibility
Technical SEO, Search Console, content optimization, structured data and opportunities to improve search performance.

User Experience
Improve navigation, layouts, calls to action and other areas that may be making it harder for visitors to take the next step.

Performance & Accessibility
Continue improving speed, usability and accessibility as your website and web standards evolve.

Continuous Improvement
Instead of letting your website sit unchanged for years, we identify and work through worthwhile improvements over time.

 

idea process content
With Web Growth, you don’t have to tell us everything that needs attention. We actively review your website and look for opportunities to make it better.

Growth isn’t unlimited custom development or a promise to deliver a specific number of pages each month. We prioritize the work that makes the most sense for your website and business.

Need more? We got you.

In addition to our management plans, we have other services you can add on as needed.

  • eCommerce Management

    + $125 /month
    Additional monitoring, backups and support for WooCommerce and other transactional websites.

  • Advanced Hosting & Infrastructure

    Quoted as needed
    Dedicated resources, enhanced backup schedules and specialized infrastructure.

  • Custom Development

    Quoted separately
    New functionality, integrations and larger website improvements.
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Frequently asked questions

If you have questions on how this works, look through our Q & A's. If you don't see your question answered, just send us a message.

Is a Management Plan required for my website?

While not required, it is highly recommended. If you decide that you would rather manage your own website, we will provide you with a Website Owner’s Manual that lists all of the things you need to do to protect your website. It will also include links to all of the premium licenses that you will need to purchase.

Is there a contract?

Your “contract” is month-to-month, so you can cancel it any time. Since we bill at the beginning of each month, any cancellations will be processed at the end of the term.

Why do I need a monthly care plan?

Wordpress is a framework for your website. It, and the plugins that we use to give it functionality, are updated regularly to keep them running smoothly and securely. With our monthly plan you don’t have to worry about any of those details, because we monitor and update for you. And in the event that something goes wrong during an update, we can quickly and easily restore your website to a functioning version from a recent backup.

What if I cancel my monthly plan?

We will keep whatever plugins we can on your account, but our premium license extension will be revoked, so future updates and security patches will be unable to be installed. We will provide you with a list of the plugins you will need to purchase licenses for if you wish to keep them. We can assist moving your website for a fee, or we can coordinate with your new developer to get them the information they need.

Does my site have to be designed by you?

Absolutely not! The only prerequisite is that your website is built using Wordpress, since our care plans are specifically tailored for that platform. If you aren’t on Wordpress and would like to have your website switched over, check out our Convert to Bricks page.

What if I need a complete site redesign?

Your management plan isn’t meant for major website updates or redesigns. If you are interested in that please visit our Web Design & Development page.

What happens if my site is hacked or goes down?

We utilize premium security plugins and run routine performance and security scans of your site to try and prevent this kind of problem from happening. Of course, nothing is ever certain, so if something happens (we’re proud to say nothing has yet either) we will immediately restore a fully functional backup and change all logins and passwords as needed.

What does Developer Licenses mean?

We utilize a number of premium plugins to build our websites and streamline our process of management. When you have a management plan we include those premium plugins on your website for no extra cost.

Can you help support my WooCommerce website?

Definitely. WooCommerce is a popular eCommerce tool used on the Wordpress platform, and it often needs monthly maintenance to keep running properly. We do require the Business tier plan + the eCommerce Add-on for this though, as it takes more time and resources to ensure everything is running the way it should be.