Updated and Ready For Business
It might sound a bit weird to hear, but a good website is never really done. It should be viewed as a long-term investment (basically as long as you have a business) that continually adapts and changes to stay current with the market and how customers interact with it.
This is why we offer monthly care and support packages for your website. It provides security, stability, and peace of mind (there's a lot more included in actuality) on a continual basis so you don't even have to think about it.
Keeping your website up to date and in good working order helps to promote a professional image for your customers, and it helps with search engine ranking. Almost every customer searches to find out if a business has a website before they do anything else, and it is vitally important you have something that works and works well. Let us take the worry away so you can focus on the other things that need to be done.
Get a Ton of Support and Options
Your website can only be as safe as the measures being taken to help it. While it's true that no website is 100% safe from attack, we can make it less likely for you to become a target by keeping all aspects of it up to date and protected by multiple backups and security protocols.
WordPress websites, and even regular websites, are no longer "set and forget". Your customers require a website that is well maintained and updated. We offer three different monthly plans to help keep your website safe, up to date, and continually improving to stay competitive.
Premium Hosting
We use one of the highest rated WordPress hosting platforms available. It offers state of the art performance, premium support, and we do all the technical stuff so you don't have to worry about it.
Managed Updates
Never worry about your website theme or plugins going out of date because you forgot about them. We update everything at least once a week, and always take care of any incompatibility issues without any extra cost.
Daily Backups
We automatically run two complete offsite website backups every day, so in the event of a problem or an emergency we have multiple options available for an easy restore.
Premium Security
Our managed websites have access to advanced security protocols, which include brute force protection, two-factor login, malware scans, IP blocking and more.
Advanced Site Loading
We employ high level caching software and CDN technology to help your site run as fast as possible and perform without issue for all your visitors so they won't miss a beat.
Database Optimization
Over time your website database can become cluttered with old information and spam. When your weekly website updates are run, your database will automatically be optimized.
Website Hack Restoration
In the event that your website gets hacked or suffers performance issues, we will immediately restore a fresh backup to keep you up and running.
Premium Plugin Licenses
We have a number of premium licenses that we extend to all managed accounts, including advanced forms, online payments, security, SEO tools and more.
Performance Audits
Once a quarter we will run a complete audit on your website to ensure that we aren't missing any potential problems. Anything that needs to be updated or fixed is automatically included.
Tickets & Requests
Every care plan comes with a client dashboard login. This area lets you submit support tickets, track project progress, view invoice payments, and much more. It's a personal hub to help you know what's going on.
Content Optimization
Site performance relies on properly formatted content, which includes images, plugins, and written entries. All of your website data is analyzed and then optimized for peak performance.
And More...
This is just a small sampling of the services we offer in our monthly plans. For a more detailed list and pricing information see the table below.
Basic
$75 / month
- Managed VPS Hosting & SSL
- Site Protection
- Weekly Updates to WP Core & Plugins
- Daily Cloud Backups
- Monthly Support - 30 min
- Free Site Backup Restoration
- Google Analytics Setup
- Additional hourly fees discounted 5%
Plus
$125 / month
- Managed VPS Hosting & SSL
- Site Protection
- Semi-Daily Updates to WP Core & Plugins
- Daily Cloud Backups
- Monthly Support - 1 Hour
- Daily Security Scan
- Free Site Backup Restoration
- Database Optimizations & Spam Cleanup
- Uptime Monitoring
- Scan & Fix Broken Links
- Google Analytics Setup
- Google Search Console Monitoring
- Additional hourly fees discounted 10%
Premium
$250 / month
- Managed VPS Hosting & SSL
- Site Protection
- Daily Updates to WP Core & Plugins
- Daily Cloud Backups
- Monthly Support - 2 Hours
- Daily Security Scan
- Login Protection
- Free Site Backup Restoration
- Weekly Speed & Performance Tests
- Database Optimizations & Spam Cleanup
- Uptime Monitoring
- Scan & Fix Broken Links
- Google Analytics Setup
- Google Search Console Monitoring
- Weekly Visual Check & Improvements
- eCommerce Support
- Quarterly Website Audit
- Additional hourly fees discounted 15%
Additional Information
If you combine any SEO services with a Care Plan, we will discount the total monthly price by 20%.
Monthly Care Plans require a credit card on file for automatic monthly payments and will be charged on the first of each month. If you cancel your service you are covered until the end of that month.
Monthly support includes website updates and revisions, phone support and/or tech support as needed.
If you have your own hosting we will extend your monthly support allotment by 30 min for the month.
Response time only valid during regular business hours. Emergency requests subject to off-hours fee charge (not including server issues).
Get Started With Your Care Plan
Running your business and trying to take care of all the technical stuff for your website can be a pain. Let us deal with it for you so you can focus on the things that really need your attention.
Frequently Asked Questions
If you are currently signed on with us to host your website, all you need to do is agree to the new settings and we'll convert you to the new plan.
If you currently host your website yourself we will get started once we have login credentials.
Your "contract" is month-to-month, so you can cancel it any time. Since we bill at the beginning of each month, any cancellations will be processed at the end of the term.
WordPress is a framework for your website. It, and the plugins that we use to give it functionality, are updated regularly to keep them running smoothly and securely. With our monthly plan you don't have to worry about any of those details, because we monitor and update for you. And in the event that something goes wrong during an update, we can quickly and easily restore your website to a functioning version from a recent backup.
We will keep whatever plugins we can on your account, but our premium license extension will be revoked, so future updates and security patches will be unable to be installed. We will provide you with a list of the plugins you will need to purchase licenses for if you wish to keep them.
We utilize premium security plugins and run routine performance and security scans of your site to try and prevent this kind of problem from happening. Of course, nothing is ever certain, so if something happens (we're proud to say nothing has yet either) we will immediately restore a fully functional backup and change all logins and passwords that we have to.
Absolutely not! The only prerequisite is that your website is built using WordPress, since our care plans are specifically tailored for that platform.
We will do an initial audit of your website to see what needs to be addressed first, and then we will continue on a monthly basis. For this service there is a $299 fee, but the first month of your plan is included.
Definitely. WooCommerce is a popular ecommerce tool used on the WordPress platform, and it often needs monthly maintenance to keep running properly. We do require the "Plus" tier or above for this though, as it takes more time and resources to ensure everything is running the way it should be.
Yes, in fact we'll do it for you. As long as we have your login credentials, we can handle the entire migration to our premium WordPress server. Your hosting costs are included in the care plan fees, so there's nothing extra to worry about.